SHIPPING POLICY
We are delighted to offer free shipping within New Zealand on orders over $150. Free shipping does not apply to highly discounted items. To receive free shipping, your must spend over $150 after coupons or loyalty points discounts.
RETURN & EXCHANGE POLICY
We would like to sort out returns, exchanges and resolve any quality issues ASAP. Your absolute customer satisfaction is our goal.
Items can be returned within 30 days from purchase and receive full refund or exchange. Refund will be returned to the original payment method.
Returned items must be unwashed, unused and unworn items, in original perfect condition including the packaging. Please ensure you carefully package items so they are received back in perfect, saleable condition. Shipping is not refundable on returns.
Sorry we can't accept change of mind returns where the item has been used.
No refund or exchange on sale items.
Please note any bath or health products are not able to be returned.
If you would like us to return for an exchange you will be responsible for the cost of shipping in both directions. Please include your details with your return! Preferably include your original packing slip and email to:
30 DAYS RETURN
We are confident of our products from either the quality or fabric. We would offer 30 day money back guaranty to reassure our customers.
Items can be returned within 30 days from purchase and receive full refund or exchange. Refund will be returned to the original payment method.
Returned items must be unwashed, unused and unworn items, in original perfect condition including the packaging. Please ensure you carefully package items so they are received back in perfect, salable condition. Shipping is not refundable on returns.
Sorry we can't accept change of mind returns where the item has been used.
Please note any bath or health products are not able to be returned.